# HashiCorp: Infragraph Snapshot are stuck

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-05 20:09 UTC · Resolved: 2026-08-05 22:08 UTC · Duration: 2.0 h
- Updates: 2 · Affected components: HCP Infragraph Snapshots
- [Vendor status page: https://status.hashicorp.com/incidents/01KZ9RQERNZYT0WDPT5BQ0QYGB](https://status.hashicorp.com/incidents/01KZ9RQERNZYT0WDPT5BQ0QYGB)
- [Company: HashiCorp](https://rewindex.com/company/hashicorp.md)

## Summary

HashiCorp reported stuck Infragraph snapshots and degraded performance, with major impact, starting at 2026-08-05 20:09 UTC. The incident lasted 1 h 58 min and was resolved at 2026-08-05 22:08 UTC; engineering said systems should be operating normally, but provided no cause or specific fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-05 20:09 UTC: We are aware of and investigating reports of degraded performance. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.
- **resolved** 2026-08-05 22:08 UTC: Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.

## Rewindex changes for this incident

- 2026-08-05 20:09 UTC: [Major incident: Infragraph Snapshot are stuck](https://rewindex.com/change/i4ec482a1179382.md)


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Canonical: https://rewindex.com/company/hashicorp/incidents/01KZ9RQERNZYT0WDPT5BQ0QYGB · Markdown: https://rewindex.com/company/hashicorp/incidents/01KZ9RQERNZYT0WDPT5BQ0QYGB.md · JSON: https://rewindex.com/api/v1/companies/hashicorp/incidents/01KZ9RQERNZYT0WDPT5BQ0QYGB · Generated 2026-10-18T10:43:04.033Z