# HashiCorp: Infragraph Service and UI down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-05 15:11 UTC · Resolved: 2026-08-05 15:39 UTC · Duration: 27 min
- Updates: 3 · Affected components: HCP Infragraph Service, HCP Infragraph Snapshots
- [Vendor status page: https://status.hashicorp.com/incidents/01KZ97P3J2GBW60P0SQ3FR557H](https://status.hashicorp.com/incidents/01KZ97P3J2GBW60P0SQ3FR557H)
- [Company: HashiCorp](https://rewindex.com/company/hashicorp.md)

## Summary

HashiCorp reported a critical outage of the Infragraph Service and UI starting 2026-08-05 15:11 UTC, with degraded performance reported. Engineering implemented a fix at 2026-08-05 15:28 UTC and marked the incident resolved at 2026-08-05 15:39 UTC; the computed duration was 27 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-05 15:11 UTC: We are aware of and investigating reports of degraded performance. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.
- **monitoring** 2026-08-05 15:28 UTC: Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
- **resolved** 2026-08-05 15:39 UTC: Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.

## Rewindex changes for this incident

- 2026-08-05 15:11 UTC: [Critical incident: Infragraph Service and UI down](https://rewindex.com/change/i7ff4375a36b7f3.md)


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Canonical: https://rewindex.com/company/hashicorp/incidents/01KZ97P3J2GBW60P0SQ3FR557H · Markdown: https://rewindex.com/company/hashicorp/incidents/01KZ97P3J2GBW60P0SQ3FR557H.md · JSON: https://rewindex.com/api/v1/companies/hashicorp/incidents/01KZ97P3J2GBW60P0SQ3FR557H · Generated 2026-10-18T10:43:15.722Z