# Harness: Feature Flags metrics service down on Prod1

> Harness status incident “Feature Flags metrics service down on Prod1” on 2024-11-13: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/harness/incidents/mbgjts5b0m4d
Last updated: 2024-11-13T15:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-13 15:30 UTC · Resolved: 2024-11-13 15:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.harness.io/incidents/mbgjts5b0m4d](https://status.harness.io/incidents/mbgjts5b0m4d)
- [Company: Harness](https://rewindex.com/company/harness.md)

## Timeline of updates

- **resolved** 2024-11-13 15:30 UTC: Between 14:55 UTC and 15:14 UTC the Feature Flag service on Prod1 experienced an outage on the metrics service. Customers sending metrics data during this window will have received an 500 error We have identified the issue and a fix has been applied. An RCA will follow shortly

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Harness, started 2024-11-13 15:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/harness/incidents/mbgjts5b0m4d
- Citation: Harness, “Feature Flags metrics service down on Prod1” (2024-11-13 15:30 UTC). Archived by Rewindex: https://rewindex.com/company/harness/incidents/mbgjts5b0m4d (CC BY 4.0).
- Markdown link: `[Harness: Feature Flags metrics service down on Prod1 (2024-11-13)](https://rewindex.com/company/harness/incidents/mbgjts5b0m4d)`


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Canonical: https://rewindex.com/company/harness/incidents/mbgjts5b0m4d · Markdown: https://rewindex.com/company/harness/incidents/mbgjts5b0m4d.md · JSON: https://rewindex.com/api/v1/companies/harness/incidents/mbgjts5b0m4d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:56:06.098Z