# Harness: Prod1: Users are unable to access Harness NextGen UI

> Harness status incident “Prod1: Users are unable to access Harness NextGen UI” on 2023-05-08: impact major (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/harness/incidents/lsbrszs5w9z4
Last updated: 2023-05-08T09:52:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-08 07:58 UTC · Resolved: 2023-05-08 09:52 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.harness.io/incidents/lsbrszs5w9z4](https://status.harness.io/incidents/lsbrszs5w9z4)
- [Company: Harness](https://rewindex.com/company/harness.md)

## Timeline of updates

- **resolved** 2023-05-08 09:52 UTC: We can confirm normal operation. Get Ship Done! We will continue to continue to monitor to ensure stability, additionally, we are investigating the root cause and will publish a postmortem soon.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Harness, started 2023-05-08 07:58 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/harness/incidents/lsbrszs5w9z4
- Citation: Harness, “Prod1: Users are unable to access Harness NextGen UI” (2023-05-08 07:58 UTC). Archived by Rewindex: https://rewindex.com/company/harness/incidents/lsbrszs5w9z4 (CC BY 4.0).
- Markdown link: `[Harness: Prod1: Users are unable to access Harness NextGen UI (2023-05-08)](https://rewindex.com/company/harness/incidents/lsbrszs5w9z4)`


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Canonical: https://rewindex.com/company/harness/incidents/lsbrszs5w9z4 · Markdown: https://rewindex.com/company/harness/incidents/lsbrszs5w9z4.md · JSON: https://rewindex.com/api/v1/companies/harness/incidents/lsbrszs5w9z4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:40.067Z