# Harness: Custom dashboards are not loading - Prod1,2,3,4 and Eu1 due to Looker managed service outage

> Harness status incident “Custom dashboards are not loading - Prod1,2,3,4 and Eu1 due to Looker managed service outage” on 2025-03-26: impact critical (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/harness/incidents/kcn1mf7dylty
Last updated: 2025-03-26T01:29:00Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-03-26 00:17 UTC · Resolved: 2025-03-26 01:29 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.harness.io/incidents/kcn1mf7dylty](https://status.harness.io/incidents/kcn1mf7dylty)
- [Company: Harness](https://rewindex.com/company/harness.md)

## Timeline of updates

- **resolved** 2025-03-26 01:29 UTC: The dashboards are now rendering correctly with the recovery of Looker Service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: critical) posted by Harness, started 2025-03-26 00:17 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/harness/incidents/kcn1mf7dylty
- Citation: Harness, “Custom dashboards are not loading - Prod1,2,3,4 and Eu1 due to Looker managed service outage” (2025-03-26 00:17 UTC). Archived by Rewindex: https://rewindex.com/company/harness/incidents/kcn1mf7dylty (CC BY 4.0).
- Markdown link: `[Harness: Custom dashboards are not loading - Prod1,2,3,4 and Eu1 due to Looker managed service outage (2025-03-26)](https://rewindex.com/company/harness/incidents/kcn1mf7dylty)`


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