# Harness: Users from Prod2 cluster faced internal error after logging in

> Harness status incident “Users from Prod2 cluster faced internal error after logging in” on 2024-01-08: impact major (vendor’s label), 5 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/harness/incidents/1sqh0pchkz8l
Last updated: 2024-01-08T07:28:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-08 07:23 UTC · Resolved: 2024-01-08 07:28 UTC · Duration: 5 min
- Updates: 1
- [Vendor status page: https://status.harness.io/incidents/1sqh0pchkz8l](https://status.harness.io/incidents/1sqh0pchkz8l)
- [Company: Harness](https://rewindex.com/company/harness.md)

## Timeline of updates

- **resolved** 2024-01-08 07:28 UTC: The issue was resolved once we did the rollback of the most recent deployment.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Harness, started 2024-01-08 07:23 UTC, resolved after 5 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/harness/incidents/1sqh0pchkz8l
- Citation: Harness, “Users from Prod2 cluster faced internal error after logging in” (2024-01-08 07:23 UTC). Archived by Rewindex: https://rewindex.com/company/harness/incidents/1sqh0pchkz8l (CC BY 4.0).
- Markdown link: `[Harness: Users from Prod2 cluster faced internal error after logging in (2024-01-08)](https://rewindex.com/company/harness/incidents/1sqh0pchkz8l)`


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Canonical: https://rewindex.com/company/harness/incidents/1sqh0pchkz8l · Markdown: https://rewindex.com/company/harness/incidents/1sqh0pchkz8l.md · JSON: https://rewindex.com/api/v1/companies/harness/incidents/1sqh0pchkz8l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:12:26.453Z