# Gusto: We are aware of potential errors that customers may be experiencing with benefits features in Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-03-09 00:48 UTC · Resolved: 2024-03-09 00:58 UTC · Duration: 10 min
- Updates: 2 · Affected components: Payroll, Benefits, HR
- [Vendor status page: https://stspg.io/z0jrm6nprhrd](https://stspg.io/z0jrm6nprhrd)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Summary

Gusto reported potential errors with benefits features in a critical-impact incident listing Payroll, Benefits, and HR as affected components. It started at 2024-03-09 00:48 UTC and was resolved at 2024-03-09 00:58 UTC; the computed duration was 9 min. No cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-03-09 00:48 UTC: We are currently investigating this issue.
- **resolved** 2024-03-09 00:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-03-09 00:48 UTC: [Critical incident: We are aware of potential errors that customers may be experiencing with benefits features in Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://rewindex.com/change/i7ba1c7e75a2581.md)


---
Canonical: https://rewindex.com/company/gusto/incidents/xtlcc8pydvrs · Markdown: https://rewindex.com/company/gusto/incidents/xtlcc8pydvrs.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/xtlcc8pydvrs · Generated 2026-10-18T11:29:21.328Z