# Gusto: Some International Contractors are experiencing onboarding and bank update errors.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-06-14 22:14 UTC · Resolved: 2023-06-15 01:06 UTC · Duration: 2.9 h
- Updates: 2 · Affected components: Payroll, Benefits, HR
- [Vendor status page: https://stspg.io/mb5c7zjv6plw](https://stspg.io/mb5c7zjv6plw)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Summary

Some Gusto International Contractors experienced onboarding and bank update errors in a major-impact incident affecting Payroll, Benefits, HR. It started at 2023-06-14 22:14 UTC and was resolved at 2023-06-15 01:06 UTC, lasting 2 h 51 min; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-06-14 22:14 UTC: We are currently investigating this issue.
- **resolved** 2023-06-15 01:06 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-06-14 22:14 UTC: [Major incident: Some International Contractors are experiencing onboarding and bank update errors.](https://rewindex.com/change/i3edbd0260d2929.md)


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Canonical: https://rewindex.com/company/gusto/incidents/tlx47jh5pnc4 · Markdown: https://rewindex.com/company/gusto/incidents/tlx47jh5pnc4.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/tlx47jh5pnc4 · Generated 2026-10-18T11:49:10.458Z