# Gusto: Customers are experiencing issues with employee direct deposits

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-12-20 15:24 UTC · Resolved: 2019-12-21 02:48 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.gusto.com/incidents/tj2l28z7gmp2](https://status.gusto.com/incidents/tj2l28z7gmp2)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Timeline of updates

- **resolved** 2019-12-21 02:48 UTC: All employees that were affected should have received their payments via ACH or wire transfer. If you are still encountering issues, or if you need help with any fees related to this incident (wire, overdraft, other), please contact our customer support team at support@gusto.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gusto/incidents/tj2l28z7gmp2 · Markdown: https://rewindex.com/company/gusto/incidents/tj2l28z7gmp2.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/tj2l28z7gmp2 · Generated 2026-10-18T11:40:03.706Z