# Gusto: Some customers may experience loading issues for reports and forms within their Gusto accounts due to an AWS outage.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-28 17:41 UTC · Resolved: 2022-09-28 22:16 UTC · Duration: 4.6 h
- Updates: 1
- [Vendor status page: https://status.gusto.com/incidents/l8w8dr19hzv2](https://status.gusto.com/incidents/l8w8dr19hzv2)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Part of an outage event

- [AWS outage, Sep 28, 2022: 16 vendors, 16 incidents](https://rewindex.com/events/2022-09-28-aws)
- This incident blames AWS as the cause. (hop 1, posted +44 min vs the first vendor naming AWS)
- Evidence: “…may experience loading issues for reports and forms within their Gusto accounts due to an AWS outage. This incident has been resolved.…”

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 3 blamed AWS<br/>Daily, Unbounce, Gusto"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>3 vendors, 3 blamed AWS<br/>Lever, Jira, Confluence"]:::blames
  root --> h4
  me["Gusto (this incident)<br/>posted +44 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2022-09-28 22:16 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gusto/incidents/l8w8dr19hzv2 · Markdown: https://rewindex.com/company/gusto/incidents/l8w8dr19hzv2.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/l8w8dr19hzv2 · Generated 2026-10-20T03:13:26.878Z