# Gusto: Some customers may experience longer wait times when calling Gusto

> Gusto status incident “Some customers may experience longer wait times when calling Gusto” on 2024-09-19: impact minor (vendor’s label), 1.0 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gusto/incidents/h4lvddxf2dg8
Last updated: 2024-09-19T15:19:07Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-19 14:16 UTC · Resolved: 2024-09-19 15:19 UTC · Duration: 1.0 h
- Updates: 2 · Affected components: Phone System
- [Vendor status page: https://stspg.io/lfq1cdy5b5sl](https://stspg.io/lfq1cdy5b5sl)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Timeline of updates

- **investigating** 2024-09-19 14:16 UTC: We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.
- **resolved** 2024-09-19 15:19 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Gusto, started 2024-09-19 14:16 UTC, resolved after 1.0 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/gusto/incidents/h4lvddxf2dg8
- Citation: Gusto, “Some customers may experience longer wait times when calling Gusto” (2024-09-19 14:16 UTC). Archived by Rewindex: https://rewindex.com/company/gusto/incidents/h4lvddxf2dg8 (CC BY 4.0).
- Markdown link: `[Gusto: Some customers may experience longer wait times when calling Gusto (2024-09-19)](https://rewindex.com/company/gusto/incidents/h4lvddxf2dg8)`


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Canonical: https://rewindex.com/company/gusto/incidents/h4lvddxf2dg8 · Markdown: https://rewindex.com/company/gusto/incidents/h4lvddxf2dg8.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/h4lvddxf2dg8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:33.403Z