# Gusto: Users are experiencing site slowness

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-04 22:33 UTC · Resolved: 2023-05-04 22:45 UTC · Duration: 12 min
- Updates: 2 · Affected components: API, Payroll, Benefits, HR
- [Vendor status page: https://stspg.io/1fk7hcmn937t](https://stspg.io/1fk7hcmn937t)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Summary

Gusto reported major site slowness affecting API, Payroll, Benefits, and HR starting at 2023-05-04 22:33 UTC. The incident lasted 12 min and was resolved at 2023-05-04 22:45 UTC; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-05-04 22:33 UTC: We are currently investigating this issue.
- **resolved** 2023-05-04 22:45 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-05-04 22:33 UTC: [Major incident: Users are experiencing site slowness](https://rewindex.com/change/i2bb4725bd2c0b6.md)


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Canonical: https://rewindex.com/company/gusto/incidents/bgfhsvdx9wyy · Markdown: https://rewindex.com/company/gusto/incidents/bgfhsvdx9wyy.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/bgfhsvdx9wyy · Generated 2026-10-18T09:53:16.516Z