# Gusto: We are aware of potential error messages that customers may be experiencing when accessing Gusto.com. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-01-17 17:37 UTC · Resolved: 2024-01-17 17:40 UTC · Duration: 3 min
- Updates: 2 · Affected components: API, Gusto.com website
- [Vendor status page: https://stspg.io/0zmc9qgrnjdw](https://stspg.io/0zmc9qgrnjdw)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Summary

Customers could encounter error messages when accessing Gusto.com; Gusto marked the incident critical and listed the API and Gusto.com website as affected. It started at 2024-01-17 17:37 UTC and was resolved at 2024-01-17 17:40 UTC, lasting 3 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-01-17 17:37 UTC: We are currently investigating this issue.
- **resolved** 2024-01-17 17:40 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-01-17 17:37 UTC: [Critical incident: We are aware of potential error messages that customers may be experiencing when accessing Gusto.com. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://rewindex.com/change/i51f45fbc31f1de.md)


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Canonical: https://rewindex.com/company/gusto/incidents/82w5vjpv9mwd · Markdown: https://rewindex.com/company/gusto/incidents/82w5vjpv9mwd.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/82w5vjpv9mwd · Generated 2026-10-18T09:43:33.860Z