# Gusto in January 2024: incidents, uptime and changes

> Gusto in January 2024: 5 incidents on its status page (5 major or critical), 98.97% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gusto’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gusto/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 5
- Uptime (vendor-reported): 98.97% free of major/critical incidents, 98.97% free of any incident; outage time 7 h 39 min, incident time 7 h 39 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/gusto/2023/11.md) · Next: [February 2024](https://rewindex.com/company/gusto/2024/02.md) · [All months](https://rewindex.com/company/gusto/reports.md) · [Gusto](https://rewindex.com/company/gusto.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://rewindex.com/company/gusto/incidents/ksqj0gtclv73.md) | critical | 2024-01-03 19:42 UTC | 2024-01-03 22:00 UTC | 2.3 h | resolved |
| [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://rewindex.com/company/gusto/incidents/gwcss3yck3rn.md) | critical | 2024-01-10 23:02 UTC | 2024-01-11 01:01 UTC | 2.0 h | resolved |
| [We are aware of potential error messages that customers may be experiencing when accessing Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://rewindex.com/company/gusto/incidents/wyrz3lhlvcq0.md) | critical | 2024-01-16 19:10 UTC | 2024-01-16 21:32 UTC | 2.4 h | resolved |
| [We are aware of potential error messages that customers may be experiencing when accessing Gusto.com. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://rewindex.com/company/gusto/incidents/82w5vjpv9mwd.md) | critical | 2024-01-17 17:37 UTC | 2024-01-17 17:40 UTC | 3 min | resolved |
| [We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://rewindex.com/company/gusto/incidents/98jrf9pfys7k.md) | critical | 2024-01-17 21:23 UTC | 2024-01-17 22:21 UTC | 58 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://rewindex.com/company/gusto/incidents/ksqj0gtclv73.md) | critical | 2024-01-03 19:42 UTC | 2024-01-03 22:00 UTC | 2.3 h | resolved |
| [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://rewindex.com/company/gusto/incidents/gwcss3yck3rn.md) | critical | 2024-01-10 23:02 UTC | 2024-01-11 01:01 UTC | 2.0 h | resolved |
| [We are aware of potential error messages that customers may be experiencing when accessing Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://rewindex.com/company/gusto/incidents/wyrz3lhlvcq0.md) | critical | 2024-01-16 19:10 UTC | 2024-01-16 21:32 UTC | 2.4 h | resolved |
| [We are aware of potential error messages that customers may be experiencing when accessing Gusto.com. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://rewindex.com/company/gusto/incidents/82w5vjpv9mwd.md) | critical | 2024-01-17 17:37 UTC | 2024-01-17 17:40 UTC | 3 min | resolved |
| [We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://rewindex.com/company/gusto/incidents/98jrf9pfys7k.md) | critical | 2024-01-17 21:23 UTC | 2024-01-17 22:21 UTC | 58 min | resolved |

## Cite this

Gusto posted 5 status incidents in January 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gusto/2024/01
- Citation: Gusto, “Gusto in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gusto/2024/01 (CC BY 4.0).
- Markdown link: `[Gusto: Gusto in January 2024 (2024-01-01)](https://rewindex.com/company/gusto/2024/01)`


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Canonical: https://rewindex.com/company/gusto/2024/01 · Markdown: https://rewindex.com/company/gusto/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:52.301Z