# Gusto in September 2022: incidents, uptime and changes

> Gusto in September 2022: 9 incidents on its status page (6 major or critical), 96.48% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gusto’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gusto/2022/09
Last updated: 2022-10-01T00:00:00Z

- Incidents posted: 9 (major/critical: 6) · Maintenance: 0
- By vendor impact label: major 6, minor 2, none 1
- Uptime (vendor-reported): 96.48% free of major/critical incidents, 95.73% free of any incident; outage time 25 h 18 min, incident time 30 h 42 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2022](https://rewindex.com/company/gusto/2022/08.md) · Next: [October 2022](https://rewindex.com/company/gusto/2022/10.md) · [All months](https://rewindex.com/company/gusto/reports.md) · [Gusto](https://rewindex.com/company/gusto.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customers are unable to view the Check Printing and Cash Requirements Report.](https://rewindex.com/company/gusto/incidents/9v2jp9r8v9cq.md) | major | 2022-09-08 17:12 UTC | 2022-09-08 20:48 UTC | 3.6 h | resolved |
| [Customers are unable to view the Check Printing and Cash Requirements Report.](https://rewindex.com/company/gusto/incidents/bfvsyv7tl7x9.md) | major | 2022-09-08 22:09 UTC | 2022-09-09 17:41 UTC | 20 h | resolved |
| [Some users may be experiencing issues logging into their Gusto accounts.](https://rewindex.com/company/gusto/incidents/t5hrrq5bfv8f.md) | major | 2022-09-09 17:28 UTC | 2022-09-09 17:34 UTC | 6 min | resolved |
| [Some users may be experiencing issues accessing the "Benefits" tab of their Gusto account](https://rewindex.com/company/gusto/incidents/w5p769ypp6hh.md) | major | 2022-09-15 21:28 UTC | 2022-09-15 21:38 UTC | 10 min | resolved |
| [Some users unable to log into their Gusto account using mobile devices](https://rewindex.com/company/gusto/incidents/8h7rrdg307tm.md) | major | 2022-09-20 13:51 UTC | 2022-09-20 15:05 UTC | 1.2 h | resolved |
| [Some users unable to process payroll](https://rewindex.com/company/gusto/incidents/j2p3w87jnxv4.md) | major | 2022-09-20 13:51 UTC | 2022-09-20 15:51 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customers are unable to view the Check Printing and Cash Requirements Report.](https://rewindex.com/company/gusto/incidents/9v2jp9r8v9cq.md) | major | 2022-09-08 17:12 UTC | 2022-09-08 20:48 UTC | 3.6 h | resolved |
| [Customers are unable to view the Check Printing and Cash Requirements Report.](https://rewindex.com/company/gusto/incidents/bfvsyv7tl7x9.md) | major | 2022-09-08 22:09 UTC | 2022-09-09 17:41 UTC | 20 h | resolved |
| [Some users may be experiencing issues logging into their Gusto accounts.](https://rewindex.com/company/gusto/incidents/t5hrrq5bfv8f.md) | major | 2022-09-09 17:28 UTC | 2022-09-09 17:34 UTC | 6 min | resolved |
| [Customers may be experiencing slowness in their Gusto accounts.](https://rewindex.com/company/gusto/incidents/vnnx29dsktw2.md) | minor | 2022-09-09 21:35 UTC | 2022-09-09 22:24 UTC | 49 min | resolved |
| [Some users may be experiencing issues accessing the "Benefits" tab of their Gusto account](https://rewindex.com/company/gusto/incidents/w5p769ypp6hh.md) | major | 2022-09-15 21:28 UTC | 2022-09-15 21:38 UTC | 10 min | resolved |
| [Some users unable to log into their Gusto account using mobile devices](https://rewindex.com/company/gusto/incidents/8h7rrdg307tm.md) | major | 2022-09-20 13:51 UTC | 2022-09-20 15:05 UTC | 1.2 h | resolved |
| [Some users unable to process payroll](https://rewindex.com/company/gusto/incidents/j2p3w87jnxv4.md) | major | 2022-09-20 13:51 UTC | 2022-09-20 15:51 UTC | 2.0 h | resolved |
| [Some customers may experience loading issues for reports and forms within their Gusto accounts due to an AWS outage.](https://rewindex.com/company/gusto/incidents/l8w8dr19hzv2.md) | minor | 2022-09-28 17:41 UTC | 2022-09-28 22:16 UTC | 4.6 h | resolved |
| [Our Employee Benefits API is current experiencing elevated error rates](https://rewindex.com/company/gusto/incidents/bbzm7wlybhgg.md) | none | 2022-09-30 19:32 UTC | 2022-09-30 20:32 UTC | 1.0 h | resolved |

## Cite this

Gusto posted 9 status incidents in September 2022 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gusto/2022/09
- Citation: Gusto, “Gusto in September 2022” (2022-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gusto/2022/09 (CC BY 4.0).
- Markdown link: `[Gusto: Gusto in September 2022 (2022-09-01)](https://rewindex.com/company/gusto/2022/09)`


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Canonical: https://rewindex.com/company/gusto/2022/09 · Markdown: https://rewindex.com/company/gusto/2022/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:58.699Z
