# Gusto in May 2021: incidents, uptime and changes

> Gusto in May 2021: 3 incidents on its status page (3 major or critical), 97.01% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gusto’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gusto/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2
- Uptime (vendor-reported): 97.01% free of major/critical incidents, 97.01% free of any incident; outage time 22 h 14 min, incident time 22 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/gusto/2021/04.md) · Next: [June 2021](https://rewindex.com/company/gusto/2021/06.md) · [All months](https://rewindex.com/company/gusto/reports.md) · [Gusto](https://rewindex.com/company/gusto.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Due to a global Salesforce outage, chat and email systems are temporarily down.](https://rewindex.com/company/gusto/incidents/kv3v84kptj80.md) | critical | 2021-05-11 21:46 UTC | 2021-05-12 15:44 UTC | 18 h | resolved |
| [Users are currently unable to access their gusto account](https://rewindex.com/company/gusto/incidents/1v3nbgnmmv4c.md) | major | 2021-05-14 03:47 UTC | 2021-05-14 05:24 UTC | 1.6 h | resolved |
| [Some users may be currently unable to login to their Gusto accounts.](https://rewindex.com/company/gusto/incidents/4zg92rt42krn.md) | major | 2021-05-14 14:28 UTC | 2021-05-14 17:07 UTC | 2.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Due to a global Salesforce outage, chat and email systems are temporarily down.](https://rewindex.com/company/gusto/incidents/kv3v84kptj80.md) | critical | 2021-05-11 21:46 UTC | 2021-05-12 15:44 UTC | 18 h | resolved |
| [Users are currently unable to access their gusto account](https://rewindex.com/company/gusto/incidents/1v3nbgnmmv4c.md) | major | 2021-05-14 03:47 UTC | 2021-05-14 05:24 UTC | 1.6 h | resolved |
| [Some users may be currently unable to login to their Gusto accounts.](https://rewindex.com/company/gusto/incidents/4zg92rt42krn.md) | major | 2021-05-14 14:28 UTC | 2021-05-14 17:07 UTC | 2.6 h | resolved |

## Cite this

Gusto posted 3 status incidents in May 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gusto/2021/05
- Citation: Gusto, “Gusto in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gusto/2021/05 (CC BY 4.0).
- Markdown link: `[Gusto: Gusto in May 2021 (2021-05-01)](https://rewindex.com/company/gusto/2021/05)`


---
Canonical: https://rewindex.com/company/gusto/2021/05 · Markdown: https://rewindex.com/company/gusto/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:19.025Z