# Gusto in April 2021: incidents, uptime and changes

> Gusto in April 2021: 4 incidents on its status page (2 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gusto’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gusto/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 2
- By vendor impact label: major 2, minor 2
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 97.81% free of any incident; outage time 2 h 40 min, incident time 15 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/gusto/2021/03.md) · Next: [May 2021](https://rewindex.com/company/gusto/2021/05.md) · [All months](https://rewindex.com/company/gusto/reports.md) · [Gusto](https://rewindex.com/company/gusto.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cashout Users are currently unable to access Instant Cashout](https://rewindex.com/company/gusto/incidents/24rgx9x72bhz.md) | major | 2021-04-07 16:26 UTC | 2021-04-07 17:57 UTC | 1.5 h | resolved |
| [Customers may be unable to apply for new Gusto managed benefits at this time.](https://rewindex.com/company/gusto/incidents/5f6032r1xtcr.md) | major | 2021-04-14 22:06 UTC | 2021-04-14 23:15 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users may be experiencing issues with their Gusto Cash accounts.](https://rewindex.com/company/gusto/incidents/cpvd7zkmq3zy.md) | minor | 2021-04-01 22:17 UTC | 2021-04-01 23:10 UTC | 53 min | resolved |
| [Chat is currently unavailable. If you need to Contact Support, please visit the Help tab within your Gusto account.](https://rewindex.com/company/gusto/incidents/xj0qm6sm6d62.md) | minor | 2021-04-06 14:58 UTC | 2021-04-07 03:11 UTC | 12 h | resolved |
| [Cashout Users are currently unable to access Instant Cashout](https://rewindex.com/company/gusto/incidents/24rgx9x72bhz.md) | major | 2021-04-07 16:26 UTC | 2021-04-07 17:57 UTC | 1.5 h | resolved |
| [Customers may be unable to apply for new Gusto managed benefits at this time.](https://rewindex.com/company/gusto/incidents/5f6032r1xtcr.md) | major | 2021-04-14 22:06 UTC | 2021-04-14 23:15 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Benefits planned maintenance](https://rewindex.com/company/gusto/incidents/yq8ybz3y6cc3.md) | maintenance | 2021-04-03 02:00 UTC | 2021-04-03 02:30 UTC | 30 min | resolved |
| [\[Scheduled\] Benefits planned maintenance](https://rewindex.com/company/gusto/incidents/lrlt3mgltmjq.md) | maintenance | 2021-04-03 03:36 UTC | 2021-04-03 04:05 UTC | 29 min | resolved |

## Cite this

Gusto posted 4 status incidents in April 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gusto/2021/04
- Citation: Gusto, “Gusto in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gusto/2021/04 (CC BY 4.0).
- Markdown link: `[Gusto: Gusto in April 2021 (2021-04-01)](https://rewindex.com/company/gusto/2021/04)`


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Canonical: https://rewindex.com/company/gusto/2021/04 · Markdown: https://rewindex.com/company/gusto/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:30.768Z