# Gusto in September 2020: incidents, uptime and changes

> Gusto in September 2020: 4 incidents on its status page (2 major or critical), 99.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gusto’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gusto/2020/09
Last updated: 2020-10-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 1
- Uptime (vendor-reported): 99.86% free of major/critical incidents, 99.83% free of any incident; outage time 1 h, incident time 1 h 11 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2020](https://rewindex.com/company/gusto/2020/08.md) · Next: [October 2020](https://rewindex.com/company/gusto/2020/10.md) · [All months](https://rewindex.com/company/gusto/reports.md) · [Gusto](https://rewindex.com/company/gusto.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Gusto is down](https://rewindex.com/company/gusto/incidents/nz2hm32qs1pk.md) | critical | 2020-09-22 20:59 UTC | 2020-09-22 21:47 UTC | 48 min | resolved |
| [Some employers may be experiencing issues running payroll.](https://rewindex.com/company/gusto/incidents/2n3dwzzcv8s4.md) | major | 2020-09-02 16:22 UTC | 2020-09-02 16:34 UTC | 12 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some employers may be experiencing issues running payroll.](https://rewindex.com/company/gusto/incidents/2n3dwzzcv8s4.md) | major | 2020-09-02 16:22 UTC | 2020-09-02 16:34 UTC | 12 min | resolved |
| [Customer may experience report slowness](https://rewindex.com/company/gusto/incidents/ny8p5rwjbv42.md) | none | 2020-09-22 17:33 UTC | 2020-09-22 17:39 UTC | 6 min | resolved |
| [Gusto is down](https://rewindex.com/company/gusto/incidents/nz2hm32qs1pk.md) | critical | 2020-09-22 20:59 UTC | 2020-09-22 21:47 UTC | 48 min | resolved |
| [Customers may be unable to contact us within the Help Tab.](https://rewindex.com/company/gusto/incidents/6lqwylx46nsz.md) | minor | 2020-09-29 19:05 UTC | 2020-09-29 19:16 UTC | 11 min | resolved |

## Cite this

Gusto posted 4 status incidents in September 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gusto/2020/09
- Citation: Gusto, “Gusto in September 2020” (2020-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gusto/2020/09 (CC BY 4.0).
- Markdown link: `[Gusto: Gusto in September 2020 (2020-09-01)](https://rewindex.com/company/gusto/2020/09)`


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Canonical: https://rewindex.com/company/gusto/2020/09 · Markdown: https://rewindex.com/company/gusto/2020/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:11.477Z