# Groq: Model Performance or Availability Issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-12 18:17 UTC · Resolved: 2026-10-12 18:36 UTC · Duration: 18 min
- Updates: 2 · Affected components: minimaxai/minimax-m2.7
- [Vendor status page: https://groqstatus.com/incidents/01M4RNBH8R850TCY7FTW0VBJ1T](https://groqstatus.com/incidents/01M4RNBH8R850TCY7FTW0VBJ1T)
- [Company: Groq](https://rewindex.com/company/groq.md)

## Summary

Groq reported a major incident affecting minimaxai/minimax-m2.7, with users potentially seeing API failures due to hardware connectivity issues. It started at 2026-10-12 18:17 UTC and was resolved at 2026-10-12 18:36 UTC; the computed duration was 18 min, and Groq confirmed normal model operation. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-10-12 18:17 UTC: We have identified the problem affecting the minimaxai/minimax-m2.7 service. The issue was traced to hardware connectivity issues. A fix is in progress. Users may still see API failures until the fix completes.
- **resolved** 2026-10-12 18:36 UTC: The issues affecting minimaxai/minimax-m2.7 have been resolved. The model is operating normally. Root cause: hardware connectivity issues. We apologize for the disruption and thank you for your patience.

## Rewindex changes for this incident

- 2026-10-12 18:17 UTC: [Major incident: Model Performance or Availability Issue](https://rewindex.com/change/iff78345fe6a97c.md)


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Canonical: https://rewindex.com/company/groq/incidents/01M4RNBH8R850TCY7FTW0VBJ1T · Markdown: https://rewindex.com/company/groq/incidents/01M4RNBH8R850TCY7FTW0VBJ1T.md · JSON: https://rewindex.com/api/v1/companies/groq/incidents/01M4RNBH8R850TCY7FTW0VBJ1T · Generated 2026-10-18T09:43:27.306Z