# Groq: Model Performance or Availability Issue - minimaxai/minimax-m2.7

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-10 10:09 UTC · Resolved: 2026-10-10 16:14 UTC · Duration: 6.1 h
- Updates: 2 · Affected components: minimaxai/minimax-m2.7
- [Vendor status page: https://groqstatus.com/incidents/01M4JMKRA4NHDTCXSE2AYQB7SG](https://groqstatus.com/incidents/01M4JMKRA4NHDTCXSE2AYQB7SG)
- [Company: Groq](https://rewindex.com/company/groq.md)

## Summary

Groq reported a major incident affecting the enterprise-only minimaxai/minimax-m2.7 model, with users potentially seeing failed requests due to data center hardware issues. It started at 2026-10-10 10:09 UTC and was resolved at 2026-10-10 16:14 UTC, lasting 6 h 5 min; Groq confirmed normal operation. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-10-10 10:09 UTC: We have identified the problem affecting the enterprise-only minimaxai/minimax-m2.7 model. The issue was traced to hardware issues in our data center. A fix is in progress. Users may still see failed requests until the fix completes.
- **resolved** 2026-10-10 16:14 UTC: The issues affecting  minimaxai/minimax-m2.7  have been resolved. The model is operating normally. Root cause: Data center hardware issues. We apologize for the disruption and thank you for your patience.

## Rewindex changes for this incident

- 2026-10-10 10:09 UTC: [Major incident: Model Performance or Availability Issue - minimaxai/minimax-m2.7](https://rewindex.com/change/ifca74db06f2259.md)


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Canonical: https://rewindex.com/company/groq/incidents/01M4JMKRA4NHDTCXSE2AYQB7SG · Markdown: https://rewindex.com/company/groq/incidents/01M4JMKRA4NHDTCXSE2AYQB7SG.md · JSON: https://rewindex.com/api/v1/companies/groq/incidents/01M4JMKRA4NHDTCXSE2AYQB7SG · Generated 2026-10-18T09:43:32.217Z