# Greenhouse: Delays in candidate search and reports

> Greenhouse status incident “Delays in candidate search and reports” on 2020-03-11: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/zk4qzcj14bqz
Last updated: 2020-03-11T15:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-03-11 13:37 UTC · Resolved: 2020-03-11 15:09 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/zk4qzcj14bqz](https://status.greenhouse.io/incidents/zk4qzcj14bqz)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2020-03-11 15:09 UTC: We have resolved the issue with candidate search delays. During the course of this investigation we found that BIC updates for some customers were also delayed. We have restarted those jobs and BIC ETLs will be completed probably within 3-4 hours for those affected customers. We are marking this issue as resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2020-03-11 13:37 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/zk4qzcj14bqz
- Citation: Greenhouse, “Delays in candidate search and reports” (2020-03-11 13:37 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/zk4qzcj14bqz (CC BY 4.0).
- Markdown link: `[Greenhouse: Delays in candidate search and reports (2020-03-11)](https://rewindex.com/company/greenhouse/incidents/zk4qzcj14bqz)`


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Canonical: https://rewindex.com/company/greenhouse/incidents/zk4qzcj14bqz · Markdown: https://rewindex.com/company/greenhouse/incidents/zk4qzcj14bqz.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/zk4qzcj14bqz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:52:32.360Z