# Greenhouse: Bounced Email Notifications for Greenhouse Originating Emails

> Greenhouse status incident “Bounced Email Notifications for Greenhouse Originating Emails” on 2019-11-18: impact minor (vendor’s label), 3.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/m02p1knp5rnz
Last updated: 2019-11-18T21:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-11-18 18:07 UTC · Resolved: 2019-11-18 21:53 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/m02p1knp5rnz](https://status.greenhouse.io/incidents/m02p1knp5rnz)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2019-11-18 21:53 UTC: This incident has been resolved. From 16:31 UTC (11:41AM EST) until 18:20 UTC (1:20PM ET), some users received bounceback emails after using @mentions in Greenhouse Recruiting. In any case where this occurred the email did reach its intended recipients, but the email was not logged to the candidate's activity feed. We apologize for the inconvenience this incident has caused. If you have any questions or concerns, please reach out to us through https://support.greenhouse.io.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2019-11-18 18:07 UTC, resolved after 3.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/m02p1knp5rnz
- Citation: Greenhouse, “Bounced Email Notifications for Greenhouse Originating Emails” (2019-11-18 18:07 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/m02p1knp5rnz (CC BY 4.0).
- Markdown link: `[Greenhouse: Bounced Email Notifications for Greenhouse Originating Emails (2019-11-18)](https://rewindex.com/company/greenhouse/incidents/m02p1knp5rnz)`


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Canonical: https://rewindex.com/company/greenhouse/incidents/m02p1knp5rnz · Markdown: https://rewindex.com/company/greenhouse/incidents/m02p1knp5rnz.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/m02p1knp5rnz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:06:07.529Z