# Greenhouse: Unable to sign e-signature documents in Greenhouse Onboarding

> Greenhouse status incident “Unable to sign e-signature documents in Greenhouse Onboarding” on 2020-02-19: impact minor (vendor’s label), 4.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/l51zsxrzhzgb
Last updated: 2020-02-19T20:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-02-19 15:55 UTC · Resolved: 2020-02-19 20:27 UTC · Duration: 4.5 h
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/l51zsxrzhzgb](https://status.greenhouse.io/incidents/l51zsxrzhzgb)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2020-02-19 20:27 UTC: We're happy to say that this issue is resolved. E-signatures have been processing normally for several hours and we expect no further delays. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2020-02-19 15:55 UTC, resolved after 4.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/l51zsxrzhzgb
- Citation: Greenhouse, “Unable to sign e-signature documents in Greenhouse Onboarding” (2020-02-19 15:55 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/l51zsxrzhzgb (CC BY 4.0).
- Markdown link: `[Greenhouse: Unable to sign e-signature documents in Greenhouse Onboarding (2020-02-19)](https://rewindex.com/company/greenhouse/incidents/l51zsxrzhzgb)`


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Canonical: https://rewindex.com/company/greenhouse/incidents/l51zsxrzhzgb · Markdown: https://rewindex.com/company/greenhouse/incidents/l51zsxrzhzgb.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/l51zsxrzhzgb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:59:06.513Z