# Greenhouse: Greenhouse Onboarding - Issues When Creating E-signature Templates

> Greenhouse status incident “Greenhouse Onboarding - Issues When Creating E-signature Templates” on 2023-07-13: impact minor (vendor’s label), 17 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/hqd01ck3djl1
Last updated: 2023-07-14T13:22:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-13 20:14 UTC · Resolved: 2023-07-14 13:22 UTC · Duration: 17 h
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/hqd01ck3djl1](https://status.greenhouse.io/incidents/hqd01ck3djl1)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2023-07-14 13:22 UTC: A fix was implemented by our e-signature provider and the system is now fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2023-07-13 20:14 UTC, resolved after 17 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/hqd01ck3djl1
- Citation: Greenhouse, “Greenhouse Onboarding - Issues When Creating E-signature Templates” (2023-07-13 20:14 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/hqd01ck3djl1 (CC BY 4.0).
- Markdown link: `[Greenhouse: Greenhouse Onboarding - Issues When Creating E-signature Templates (2023-07-13)](https://rewindex.com/company/greenhouse/incidents/hqd01ck3djl1)`


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