# Greenhouse: Greenhouse Recruiting Document Preview Errors

> Greenhouse status incident “Greenhouse Recruiting Document Preview Errors” on 2017-11-02: impact minor (vendor’s label), 4.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/hl0b1mw0y5xr
Last updated: 2017-11-02T19:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-11-02 15:11 UTC · Resolved: 2017-11-02 19:43 UTC · Duration: 4.5 h
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/hl0b1mw0y5xr](https://status.greenhouse.io/incidents/hl0b1mw0y5xr)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2017-11-02 19:43 UTC: Our team has not identified subsequent errors when uploading new files, but a small number of files uploaded between 11AM EDT and 12:15EDT could not be reprocessed successfully. If you or your team come across one of these files that is displaying an error, simply download the document and upload it again on the candidate profile. We apologize for any inconvenience this issue has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2017-11-02 15:11 UTC, resolved after 4.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/hl0b1mw0y5xr
- Citation: Greenhouse, “Greenhouse Recruiting Document Preview Errors” (2017-11-02 15:11 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/hl0b1mw0y5xr (CC BY 4.0).
- Markdown link: `[Greenhouse: Greenhouse Recruiting Document Preview Errors (2017-11-02)](https://rewindex.com/company/greenhouse/incidents/hl0b1mw0y5xr)`


---
Canonical: https://rewindex.com/company/greenhouse/incidents/hl0b1mw0y5xr · Markdown: https://rewindex.com/company/greenhouse/incidents/hl0b1mw0y5xr.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/hl0b1mw0y5xr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:46:10.023Z