# Greenhouse: Greenhouse Onboarding - Search is Down

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-08-02 23:46 UTC · Resolved: 2017-08-03 00:49 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/b7cd095y1bz6](https://status.greenhouse.io/incidents/b7cd095y1bz6)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2017-08-03 00:49 UTC: Our cloud hosting provider (AWS) was experiencing service degradation causing decreased performance for the Greenhouse Onboarding application. AWS has resolved the issue and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/greenhouse/incidents/b7cd095y1bz6 · Markdown: https://rewindex.com/company/greenhouse/incidents/b7cd095y1bz6.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/b7cd095y1bz6 · Generated 2026-10-18T12:23:26.631Z