# Greenhouse: Errors viewing esignature documents in the welcome experience

> Greenhouse status incident “Errors viewing esignature documents in the welcome experience” on 2021-12-01: impact minor (vendor’s label), 17 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/7zsz21z9twsc
Last updated: 2021-12-02T14:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-01 21:44 UTC · Resolved: 2021-12-02 14:14 UTC · Duration: 17 h
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/7zsz21z9twsc](https://status.greenhouse.io/incidents/7zsz21z9twsc)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2021-12-02 14:14 UTC: This incident has been resolved on the Hellosign side and everything is back to normal for GHO.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2021-12-01 21:44 UTC, resolved after 17 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/7zsz21z9twsc
- Citation: Greenhouse, “Errors viewing esignature documents in the welcome experience” (2021-12-01 21:44 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/7zsz21z9twsc (CC BY 4.0).
- Markdown link: `[Greenhouse: Errors viewing esignature documents in the welcome experience (2021-12-01)](https://rewindex.com/company/greenhouse/incidents/7zsz21z9twsc)`


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Canonical: https://rewindex.com/company/greenhouse/incidents/7zsz21z9twsc · Markdown: https://rewindex.com/company/greenhouse/incidents/7zsz21z9twsc.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/7zsz21z9twsc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:03:42.975Z