# Greenhouse: Failure to process attachments for some applications

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-09-09 14:01 UTC · Resolved: 2020-09-11 19:18 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/766bqjw1q07g](https://status.greenhouse.io/incidents/766bqjw1q07g)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2020-09-11 19:18 UTC: We have completed reprocessing attachments. Candidates who were impacted and reprocessed have been tagged with “Greenhouse- Reprocessed Attachments Sept 2020”. To quickly find these candidates in the app, you can click the “All Candidates” top level navigation link and then open the “Profile Details” dropdown to filter by “Candidate Tag”.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/greenhouse/incidents/766bqjw1q07g · Markdown: https://rewindex.com/company/greenhouse/incidents/766bqjw1q07g.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/766bqjw1q07g · Generated 2026-10-18T11:46:23.607Z