# Greenhouse: Greenhouse Recruiting Unavailable for Some Customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-10-25 16:10 UTC · Resolved: 2018-10-25 16:31 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/26jpsqlx6vry](https://status.greenhouse.io/incidents/26jpsqlx6vry)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2018-10-25 16:31 UTC: This incident has been resolved. We released a change to our routing infrastructure that inadvertently resulted in some users intermittently receiving an error page. We have reverted that change and users can now access Greenhouse without issue. We apologize for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/greenhouse/incidents/26jpsqlx6vry · Markdown: https://rewindex.com/company/greenhouse/incidents/26jpsqlx6vry.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/26jpsqlx6vry · Generated 2026-10-18T12:23:19.607Z