# Greenhouse: Interview Scheduling Errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-18 15:19 UTC · Resolved: 2026-03-18 17:04 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Greenhouse Recruiting - Silo 8, Silo 8, Greenhouse Recruiting - Silo 2, Silo 2, Greenhouse Recruiting - Silo 7, Silo 7, Greenhouse Recruiting - Silo 1, Silo 1, Greenhouse Recruiting - Silo 9, Silo 9, Greenhouse Recruiting - Silo 3, Silo 3, Greenhouse Recruiting - Silo 101, Silo 101, Greenhouse Recruiting - Silo 5, Silo 5, Greenhouse Recruiting - Silo 4, Silo 4, Greenhouse Recruiting - Silo 6, Silo 6, Greenhouse Recruiting - Silo 201, Silo 201
- [Vendor status page: https://stspg.io/hbwpfyqh3cpy](https://stspg.io/hbwpfyqh3cpy)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Summary

Greenhouse reported a major incident causing interview scheduling errors for some users, starting 2026-03-18 15:19 UTC and resolved 2026-03-18 17:04 UTC; the reported duration was 1 h 44 min. A fix was applied at 03-18 15:44 UTC, followed by monitoring; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-18 15:19 UTC: Some users are experiencing errors when scheduling interviews. Our team is actively investigating the issue.
- **identified** 2026-03-18 15:26 UTC: The issue has been identified, and the team is working to apply a fix.
- **monitoring** 2026-03-18 15:44 UTC: A fix was applied, and the team is actively monitoring the results.
- **resolved** 2026-03-18 17:04 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-18 15:19 UTC: [Major incident: Interview Scheduling Errors](https://rewindex.com/change/ic46627a18b1250.md)


---
Canonical: https://rewindex.com/company/greenhouse/incidents/0vlpdjh8nkp6 · Markdown: https://rewindex.com/company/greenhouse/incidents/0vlpdjh8nkp6.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/0vlpdjh8nkp6 · Generated 2026-10-18T10:43:03.488Z