# Greenhouse in April 2021: incidents, uptime and changes

> Greenhouse in April 2021: 7 incidents on its status page (2 major or critical), 98.70% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Greenhouse’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/greenhouse/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 5
- Uptime (vendor-reported): 98.70% free of major/critical incidents, 96.25% free of any incident; outage time 9 h 21 min, incident time 27 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/greenhouse/2021/03.md) · Next: [May 2021](https://rewindex.com/company/greenhouse/2021/05.md) · [All months](https://rewindex.com/company/greenhouse/reports.md) · [Greenhouse](https://rewindex.com/company/greenhouse.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Greenhouse Recruiting pages are not accessible for some customers](https://rewindex.com/company/greenhouse/incidents/q18djdll4yf2.md) | major | 2021-04-21 18:32 UTC | 2021-04-22 00:30 UTC | 6.0 h | resolved |
| [European customers are unable to access Greenhouse](https://rewindex.com/company/greenhouse/incidents/x4sm269s5xrb.md) | major | 2021-04-22 17:13 UTC | 2021-04-22 20:36 UTC | 3.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors with Reports and Google Report Connector in Silo1](https://rewindex.com/company/greenhouse/incidents/8rx5k91r5clf.md) | minor | 2021-04-08 17:15 UTC | 2021-04-08 21:47 UTC | 4.5 h | resolved |
| [Greenhouse Recruiting pages are not accessible for some customers](https://rewindex.com/company/greenhouse/incidents/q18djdll4yf2.md) | major | 2021-04-21 18:32 UTC | 2021-04-22 00:30 UTC | 6.0 h | resolved |
| [European customers are unable to access Greenhouse](https://rewindex.com/company/greenhouse/incidents/x4sm269s5xrb.md) | major | 2021-04-22 17:13 UTC | 2021-04-22 20:36 UTC | 3.4 h | resolved |
| [Errors with sending emails from no-reply greenhouse email address](https://rewindex.com/company/greenhouse/incidents/3wgvr2vlw0zm.md) | minor | 2021-04-23 16:02 UTC | 2021-04-23 17:48 UTC | 1.8 h | resolved |
| [Errors when accessing private candidate profiles](https://rewindex.com/company/greenhouse/incidents/qnsddycfzzb9.md) | minor | 2021-04-28 15:53 UTC | 2021-04-28 19:59 UTC | 4.1 h | resolved |
| [No jobs in drop-down when converting prospects to candidates or transferring candidates between jobs](https://rewindex.com/company/greenhouse/incidents/580srsy8gk0l.md) | minor | 2021-04-28 20:41 UTC | 2021-04-28 23:25 UTC | 2.7 h | resolved |
| [Onboarding customers unable to use HelloSign integration](https://rewindex.com/company/greenhouse/incidents/xkk185rqfycn.md) | minor | 2021-04-29 20:41 UTC | 2021-04-30 01:12 UTC | 4.5 h | resolved |

## Cite this

Greenhouse posted 7 status incidents in April 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/greenhouse/2021/04
- Citation: Greenhouse, “Greenhouse in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/2021/04 (CC BY 4.0).
- Markdown link: `[Greenhouse: Greenhouse in April 2021 (2021-04-01)](https://rewindex.com/company/greenhouse/2021/04)`


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Canonical: https://rewindex.com/company/greenhouse/2021/04 · Markdown: https://rewindex.com/company/greenhouse/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:45.407Z