# Grammarly: Chat is not working at go.superhuman.com

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-22 13:46 UTC · Resolved: 2026-09-22 14:50 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Superhuman Go & Agents
- [Vendor status page: https://stspg.io/zkdlqh2gjxnt](https://stspg.io/zkdlqh2gjxnt)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)

## Summary

Chat at go.superhuman.com failed to load for some users, affecting Superhuman Go & Agents in a major-impact outage. It started at 2026-09-22 13:46 UTC and was resolved at 2026-09-22 14:50 UTC, lasting 1 h 3 min. A fix was implemented by 09-22 14:44 UTC. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-22 13:46 UTC: Some users might see this error while using chat at go.superhuman.com: "Darn, looks like we're unable to load this page." We're working on a fix. Thanks for your patience!
- **monitoring** 2026-09-22 14:44 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-22 14:50 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-22 13:46 UTC: [Major incident: Chat is not working at go.superhuman.com](https://rewindex.com/change/id7a82262307a89.md)


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Canonical: https://rewindex.com/company/grammarly/incidents/wpxs8pn5h2bt · Markdown: https://rewindex.com/company/grammarly/incidents/wpxs8pn5h2bt.md · JSON: https://rewindex.com/api/v1/companies/grammarly/incidents/wpxs8pn5h2bt · Generated 2026-10-18T09:38:51.766Z