# Grammarly: Users May Experience Login Issues Across Some Grammarly and Superhuman Products

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-14 15:24 UTC · Resolved: 2026-08-14 17:57 UTC · Duration: 2.6 h
- Updates: 5 · Affected components: Grammarly for Mac, Grammarly Editor, Login, Grammarly for Windows, Grammarly's Browser Extension, Snippets and Knowledge Share
- [Vendor status page: https://stspg.io/735nrqcnhrc5](https://stspg.io/735nrqcnhrc5)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)

## Summary

Grammarly reported a major outage involving login issues across some Grammarly and Superhuman products and preventing some users from accessing Grammarly Editor documents. It lasted 2 h 33 min, from 2026-08-14 15:24 UTC to 2026-08-14 17:57 UTC; a fix was implemented and the incident was resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-14 15:24 UTC: We’re currently working through a service disruption that is preventing some of our users from accessing their documents in the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.
- **investigating** 2026-08-14 16:16 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-08-14 17:07 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-08-14 17:10 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-08-14 17:57 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-14 15:24 UTC: [Major incident: Users May Experience Login Issues Across Some Grammarly and Superhuman Products](https://rewindex.com/change/i2864aa92fbe014.md)


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Canonical: https://rewindex.com/company/grammarly/incidents/lqpb17v4bcjn · Markdown: https://rewindex.com/company/grammarly/incidents/lqpb17v4bcjn.md · JSON: https://rewindex.com/api/v1/companies/grammarly/incidents/lqpb17v4bcjn · Generated 2026-10-18T10:32:39.397Z
