# Grammarly: Generative AI assistance is not available in Grammarly for Windows

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-09 09:56 UTC · Resolved: 2025-10-09 14:16 UTC · Duration: 4.3 h
- Updates: 5 · Affected components: Grammarly for Windows, Generative AI assistance
- [Vendor status page: https://stspg.io/yms3wyv6qnlw](https://stspg.io/yms3wyv6qnlw)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)

## Timeline of updates

- **investigating** 2025-10-09 09:56 UTC: We’re investigating reports that generative AI is unavailable when using Grammarly for Windows, and we’ll provide an update soon. In the meantime, you’re welcome to use generative AI features at app.grammarly.com.
- **identified** 2025-10-09 10:18 UTC: The issue has been identified, and we are working on a fix. We apologize for the inconvenience and appreciate your patience.
- **identified** 2025-10-09 10:50 UTC: The fix is being implemented. We appreciate your patience as we work on this.
- **monitoring** 2025-10-09 13:27 UTC: The new Grammarly for Windows version is now available to everyone. The update will happen automatically, which should resolve the issue. If you continue to experience problems, please reinstall Grammarly for Windows by following these steps: https://support.grammarly.com/hc/en-us/articles/4403747415821
- **resolved** 2025-10-09 14:16 UTC: This incident has beed resolved.


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Canonical: https://rewindex.com/company/grammarly/incidents/fdm0n1tpymcw · Markdown: https://rewindex.com/company/grammarly/incidents/fdm0n1tpymcw.md · JSON: https://rewindex.com/api/v1/companies/grammarly/incidents/fdm0n1tpymcw · Generated 2026-10-18T09:37:08.440Z