# Grammarly: Grammarly is experiencing a service interruption

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-18 18:01 UTC · Resolved: 2025-03-18 21:14 UTC · Duration: 3.2 h
- Updates: 6 · Affected components: Grammarly for Mac, Writing Suggestions, Grammarly for Android, Plagiarism Detection, Grammarly for Samsung Keyboard, Grammarly for Microsoft Office, Grammarly Editor, Grammarly for Windows, Generative AI assistance, Grammarly for iPad, Grammarly for Microsoft Word on Mac, Grammarly for iPhone, Grammarly's Browser Extension
- [Vendor status page: https://stspg.io/zd5dvg0xd9yt](https://stspg.io/zd5dvg0xd9yt)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)

## Summary

Grammarly reported a major service interruption affecting suggestions for some users, with components including Writing Suggestions, Generative AI assistance, and Plagiarism Detection listed as affected. It started at 2025-03-18 18:01 UTC and was resolved at 2025-03-18 21:14 UTC, lasting 3 h 12 min. Grammarly reported implementing a fix but did not disclose the root cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-03-18 18:01 UTC: It seems we're still experiencing a service interruption. Some users may experience issues with suggestions. We’re investigating the problem and will provide an update as soon as possible.
- **monitoring** 2025-03-18 18:24 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-03-18 18:26 UTC: We are continuing to monitor for any further issues.
- **identified** 2025-03-18 19:15 UTC: Our team has identified the root cause and they're implementing a fix for this issue. Thank you for bearing with us! We will provide another update soon.
- **monitoring** 2025-03-18 20:21 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-03-18 21:14 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-03-18 18:01 UTC: [Major incident: Grammarly is experiencing a service interruption](https://rewindex.com/change/iab30240c11a8dd.md)


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Canonical: https://rewindex.com/company/grammarly/incidents/chrnc3h6khjb · Markdown: https://rewindex.com/company/grammarly/incidents/chrnc3h6khjb.md · JSON: https://rewindex.com/api/v1/companies/grammarly/incidents/chrnc3h6khjb · Generated 2026-10-18T11:28:09.613Z