# Grammarly: The Grammarly Editor is not working as expected

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-12 05:47 UTC · Resolved: 2025-08-12 07:26 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: Grammarly Editor, Snippets and Knowledge Share
- [Vendor status page: https://stspg.io/dxs1x6mg47zr](https://stspg.io/dxs1x6mg47zr)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)

## Summary

A major interruption made Grammarly Editor slow or unresponsive and could affect connections and Grammarly Authorship; affected components included Snippets and Knowledge Share. It started at 2025-08-12 05:47 UTC and resolved at 2025-08-12 07:26 UTC, lasting 1 h 38 min. Grammarly identified the root cause without detailing it and implemented a fix. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-08-12 05:47 UTC: We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly or using Grammarly Authorship. The team identified the root cause of the issue and is working on a fix. Apologies for the service interruption!
- **monitoring** 2025-08-12 06:46 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-08-12 07:26 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-08-12 05:47 UTC: [Major incident: The Grammarly Editor is not working as expected](https://rewindex.com/change/ib88ff471d0430e.md)


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Canonical: https://rewindex.com/company/grammarly/incidents/4dq69lph42ws · Markdown: https://rewindex.com/company/grammarly/incidents/4dq69lph42ws.md · JSON: https://rewindex.com/api/v1/companies/grammarly/incidents/4dq69lph42ws · Generated 2026-10-18T10:32:08.134Z