# Grammarly: Users may not be able to access documents in the Grammarly Editor.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-08-11 23:40 UTC · Resolved: 2025-08-12 00:08 UTC · Duration: 28 min
- Updates: 3 · Affected components: Grammarly Editor
- [Vendor status page: https://stspg.io/hpmrds1xpd61](https://stspg.io/hpmrds1xpd61)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)

## Summary

Grammarly reported a critical Grammarly Editor outage preventing users from accessing or creating documents, starting 2025-08-11 23:40 UTC and resolved 2025-08-12 00:08 UTC (28 min). A fix was implemented at 08-11 23:57 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-08-11 23:40 UTC: We have received reports that users are unable to access or create documents. We are actively investigating the issue and will update you as soon as we have more information. We appreciate your patience.
- **monitoring** 2025-08-11 23:57 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-08-12 00:08 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-08-11 23:40 UTC: [Critical incident: Users may not be able to access documents in the Grammarly Editor.](https://rewindex.com/change/ib05ea53c750ef6.md)


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Canonical: https://rewindex.com/company/grammarly/incidents/3jbs0880ltrg · Markdown: https://rewindex.com/company/grammarly/incidents/3jbs0880ltrg.md · JSON: https://rewindex.com/api/v1/companies/grammarly/incidents/3jbs0880ltrg · Generated 2026-10-18T11:28:01.713Z