# Grain: Platform Instability

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-23 15:08 UTC · Resolved: 2026-03-27 21:02 UTC · Duration: 4 d
- Updates: 4 · Affected components: Grain Web App, Grain Desktop App, Recording Processing
- [Vendor status page: https://stspg.io/9wsf4jf3kkm5](https://stspg.io/9wsf4jf3kkm5)
- [Company: Grain](https://rewindex.com/company/grain.md)

## Timeline of updates

- **investigating** 2026-03-23 15:08 UTC: The platform is currently experiencing instability, the team is deploying upgraded infrastructure and investigating the root cause.
- **investigating** 2026-03-23 15:53 UTC: The team has rolled out mitigations and we're not longer seeing node failures. However we are still investigating the root cause of the issue.
- **monitoring** 2026-03-24 17:08 UTC: The mitigation has prevented further instability but the team is still investigating the root cause of the issue. The issue caused intermittent and cascading excess memory pressure on the application nodes.
- **resolved** 2026-03-27 21:02 UTC: The team has deployed a fix around large memory spikes trigging out-of-memory failures. Since the latest fix, no further memory spikes have occurred.


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Canonical: https://rewindex.com/company/grain/incidents/8vqfmyc2rf2w · Markdown: https://rewindex.com/company/grain/incidents/8vqfmyc2rf2w.md · JSON: https://rewindex.com/api/v1/companies/grain/incidents/8vqfmyc2rf2w · Generated 2026-10-18T10:32:28.001Z