# Grafana Cloud: Degraded Ticket Visibility in Support System

> Grafana Cloud status incident “Degraded Ticket Visibility in Support System” on 2026-04-15: impact minor (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/y0snpsjqvdq6
Last updated: 2026-04-15T16:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-15 16:07 UTC · Resolved: 2026-04-15 16:25 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/y0snpsjqvdq6](https://status.grafana.com/incidents/y0snpsjqvdq6)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-04-15 16:25 UTC: This incident has been resolved and our ticketing system is fully operational. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-04-15 16:07 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/y0snpsjqvdq6
- Citation: Grafana Cloud, “Degraded Ticket Visibility in Support System” (2026-04-15 16:07 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/y0snpsjqvdq6 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Degraded Ticket Visibility in Support System (2026-04-15)](https://rewindex.com/company/grafana-cloud/incidents/y0snpsjqvdq6)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/y0snpsjqvdq6 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/y0snpsjqvdq6.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/y0snpsjqvdq6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:18:03.113Z