# Grafana Cloud: Partial OTLP Write Outage in prod-us-east-3

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-28 19:40 UTC · Resolved: 2026-07-28 19:43 UTC · Duration: 3 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/vp96psrp0tvn](https://status.grafana.com/incidents/vp96psrp0tvn)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-07-28 19:43 UTC: The issue affecting OTLP ingestion in the prod-us-east-3 region has been resolved. Between 13:30 UTC and 17:45 UTC, some customers experienced intermittent failures when writing telemetry to the OTLP endpoint. Logs were confirmed to be affected, and metrics and traces may also have experienced intermittent ingestion failures. Our investigation has concluded, and the affected services have recovered.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/vp96psrp0tvn · Markdown: https://rewindex.com/company/grafana-cloud/incidents/vp96psrp0tvn.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/vp96psrp0tvn · Generated 2026-10-18T11:45:10.836Z