# Grafana Cloud: Tempo Ingester Restarting

> Grafana Cloud status incident “Tempo Ingester Restarting” on 2024-09-23: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/tyb73pj6q6ys
Last updated: 2024-09-23T18:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-23 18:45 UTC · Resolved: 2024-09-23 18:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/tyb73pj6q6ys](https://status.grafana.com/incidents/tyb73pj6q6ys)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-09-23 18:45 UTC: From 18:46:16 to 18:46:26 UTC, we were alerted to an issue that cased a restart of Tempo Ingestors in the US-East region. During this time, users may have noticed 404 or 500 errors in their agent logging, potentially resulting in a small amount of discarded Tempo traces for the time the ingesters were not available. Our Engineers were able to identify the cause and a solution was implemented to resolve the issue. Please contact our support team if you notice any discrepancies of have questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2024-09-23 18:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/tyb73pj6q6ys
- Citation: Grafana Cloud, “Tempo Ingester Restarting” (2024-09-23 18:45 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/tyb73pj6q6ys (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Tempo Ingester Restarting (2024-09-23)](https://rewindex.com/company/grafana-cloud/incidents/tyb73pj6q6ys)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/tyb73pj6q6ys · Markdown: https://rewindex.com/company/grafana-cloud/incidents/tyb73pj6q6ys.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/tyb73pj6q6ys · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:52:23.641Z