# Grafana Cloud: Complete outage in prod-me-central-1

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-03-02 06:43 UTC · Resolved: 2026-06-17 09:58 UTC · Duration: 107 d
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/txcxl9sxxqm9](https://status.grafana.com/incidents/txcxl9sxxqm9)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-06-17 09:58 UTC: Following our ongoing communications regarding the complete outage in prod-me-central-1, we are now closing this incident. As noted in the latest AWS update, the Middle East (UAE) region (ME-CENTRAL-1) has suffered significant damage and restoration is expected to take several months. We strongly recommend all affected customers migrate workloads to an alternate Grafana Cloud region as soon as possible. If you have not already done so, please follow the migration steps outlined in our previous updates: 1. Create a Grafana Cloud stack in an alternate region 2. Update clients to send telemetry to the new region, if using Grafana Alloy then you can use Fleet Management https://grafana.com/docs/grafana-cloud/send-data/fleet-management/introduction/ 3. If your instance remains available and you have not configured your dashboards as code, then you may be able to use \`grafanactl\` to migrate dashboards https://grafana.com/docs/grafana/latest/as-code/observability-as-code/grafana-cli/grafanacli-workflows/ https://grafana.github.io/grafanactl/ For further details, please refer to the AWS incident communication directly: https://health.aws.amazon.com/health/status Please reach out to our Support team if you need any assistance with the above - https://grafana.com/profile/org\#support We will continue to monitor the situation and update the incident once circumstances change.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/txcxl9sxxqm9 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/txcxl9sxxqm9.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/txcxl9sxxqm9 · Generated 2026-10-18T09:55:42.417Z