# Grafana Cloud: Network Degredation in prod-us-central-0

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-10 21:31 UTC · Resolved: 2026-07-10 21:31 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/tdzys437r2h5](https://status.grafana.com/incidents/tdzys437r2h5)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-07-10 21:31 UTC: From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This caused elevated query latency and some delayed metric evaluations, along with related write-path errors in a logging subsystem. All systems recovered automatically once network connectivity was restored. Impacted customers may have had queries or rule evaluations fail during the incident, but ingestion was not impacted.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/grafana-cloud/incidents/tdzys437r2h5 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/tdzys437r2h5.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/tdzys437r2h5 · Generated 2026-10-18T12:41:29.274Z