# Grafana Cloud: Hardware failure on CSP within prod-us-west-0

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-06 05:30 UTC · Resolved: 2026-05-06 05:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/td0dlmx6y8nc](https://status.grafana.com/incidents/td0dlmx6y8nc)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-05-06 05:30 UTC: We observed an underlying hardware failure on our CSP which triggered an automatic live VM migration. The situation caused a degradation in write performance for Grafana Cloud Metrics on prod-us-west-0 between 05:26 UTC and 05:43 UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/td0dlmx6y8nc · Markdown: https://rewindex.com/company/grafana-cloud/incidents/td0dlmx6y8nc.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/td0dlmx6y8nc · Generated 2026-10-18T09:41:28.181Z