# Grafana Cloud: Broken CloudWatch Queries for Some Users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-04 17:45 UTC · Resolved: 2025-08-04 23:31 UTC · Duration: 5.8 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/tb9f16020tty](https://status.grafana.com/incidents/tb9f16020tty)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-08-04 23:31 UTC: Engineering has released a fix and as of 23:30 UTC, customers should no longer experience broken CloudWatch queries. At this time, we are considering this issue resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/grafana-cloud/incidents/tb9f16020tty · Markdown: https://rewindex.com/company/grafana-cloud/incidents/tb9f16020tty.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/tb9f16020tty · Generated 2026-10-18T09:38:40.053Z