# Grafana Cloud: Read and write path outage in Hosted Logs ap-south-1 region cells.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-07-03 09:23 UTC · Resolved: 2025-07-03 14:31 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/swkfxkf1z0vy](https://status.grafana.com/incidents/swkfxkf1z0vy)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-07-03 14:31 UTC: The incident was caused by multiple ingesters being unavailable at the same time due to moving ingester pods between nodes. It's a regular operation, but in this particular case the ingester took an unexpected long time to restart which coincided with another ingester eventually restarting at the same time, causing an issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/swkfxkf1z0vy · Markdown: https://rewindex.com/company/grafana-cloud/incidents/swkfxkf1z0vy.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/swkfxkf1z0vy · Generated 2026-10-18T12:39:36.174Z