# Grafana Cloud: Support Ticket Portal Unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-11-21 17:04 UTC · Resolved: 2024-11-21 18:33 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/sf2zd429h6lj](https://status.grafana.com/incidents/sf2zd429h6lj)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-11-21 18:33 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/sf2zd429h6lj · Markdown: https://rewindex.com/company/grafana-cloud/incidents/sf2zd429h6lj.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/sf2zd429h6lj · Generated 2026-10-18T10:41:44.090Z