# Grafana Cloud: Degraded read performance for Hosted Logs prod-us-central-5 cluster.

> Grafana Cloud status incident “Degraded read performance for Hosted Logs prod-us-central-5 cluster.” on 2024-08-21: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/rxz1c5vqbv37
Last updated: 2024-08-21T11:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-21 09:52 UTC · Resolved: 2024-08-21 11:39 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/rxz1c5vqbv37](https://status.grafana.com/incidents/rxz1c5vqbv37)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-08-21 11:39 UTC: The incident was resolved and the affected cell is back to normal. We've identified the root cause of the high latencies and took counter-measures to mitigate the performance problems.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2024-08-21 09:52 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/rxz1c5vqbv37
- Citation: Grafana Cloud, “Degraded read performance for Hosted Logs prod-us-central-5 cluster.” (2024-08-21 09:52 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/rxz1c5vqbv37 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Degraded read performance for Hosted Logs prod-us-central-5 cluster. (2024-08-21)](https://rewindex.com/company/grafana-cloud/incidents/rxz1c5vqbv37)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/rxz1c5vqbv37 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/rxz1c5vqbv37.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/rxz1c5vqbv37 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:12:39.802Z