# Grafana Cloud: Experiencing issues with Synthetic Monitoring probes in prod-ca-east-0 region

> Grafana Cloud status incident “Experiencing issues with Synthetic Monitoring probes in prod-ca-east-0 region” on 2024-01-15: impact minor (vendor’s label), 24 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/plhzlqp3543r
Last updated: 2024-01-16T08:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-15 09:19 UTC · Resolved: 2024-01-16 08:58 UTC · Duration: 24 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/plhzlqp3543r](https://status.grafana.com/incidents/plhzlqp3543r)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-01-16 08:58 UTC: The issue was due to a network routing problem between Linode’s Dallas and Atlanta locations and AWS’s ca-central-1 location. The issue has been resolved as of 8:55 UTC, customers should no longer experience issues with probes in the prod-ca-east-0 region. At this time, we are considering this issue resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2024-01-15 09:19 UTC, resolved after 24 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/plhzlqp3543r
- Citation: Grafana Cloud, “Experiencing issues with Synthetic Monitoring probes in prod-ca-east-0 region” (2024-01-15 09:19 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/plhzlqp3543r (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Experiencing issues with Synthetic Monitoring probes in prod-ca-east-0 region (2024-01-15)](https://rewindex.com/company/grafana-cloud/incidents/plhzlqp3543r)`


---
Canonical: https://rewindex.com/company/grafana-cloud/incidents/plhzlqp3543r · Markdown: https://rewindex.com/company/grafana-cloud/incidents/plhzlqp3543r.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/plhzlqp3543r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:26:29.979Z