# Grafana Cloud: Slow access to OnCall UI and delayed notifications for prod-us-central-0 cluster

> Grafana Cloud status incident “Slow access to OnCall UI and delayed notifications for prod-us-central-0 cluster” on 2024-10-02: impact minor (vendor’s label), 36 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/pl5dwdvwzk4n
Last updated: 2024-10-04T10:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-02 21:58 UTC · Resolved: 2024-10-04 10:19 UTC · Duration: 36 h
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/pl5dwdvwzk4n](https://status.grafana.com/incidents/pl5dwdvwzk4n)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2024-10-04 10:19 UTC: Engineering has released a fix and as of Thu Oct 3rd, around 23:00 UTC, customers should no longer experience delays while accessing OnCall UI. At this time, we are considering this issue resolved. No further updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2024-10-02 21:58 UTC, resolved after 36 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/pl5dwdvwzk4n
- Citation: Grafana Cloud, “Slow access to OnCall UI and delayed notifications for prod-us-central-0 cluster” (2024-10-02 21:58 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/pl5dwdvwzk4n (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Slow access to OnCall UI and delayed notifications for prod-us-central-0 cluster (2024-10-02)](https://rewindex.com/company/grafana-cloud/incidents/pl5dwdvwzk4n)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/pl5dwdvwzk4n · Markdown: https://rewindex.com/company/grafana-cloud/incidents/pl5dwdvwzk4n.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/pl5dwdvwzk4n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:25:44.787Z